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Amansi

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Ordering and delivery

How much does delivery cost?

Delivery is 500 FCFA plus 100 FCFA per kilometre between the restaurant and your address, never more than 3,000 FCFA. A flat service fee of 750 FCFA applies to every order. The total is always shown before you pay.

What is the delivery code?

Every delivery has a 4-digit code in your app. Give it to the rider when you receive your order. It confirms the delivery reached the right person.

Can I cancel and get a refund?

You can cancel while your order is waiting for payment or has just been placed. A refund is available until the rider has picked up your order.

Can I talk to my rider?

Yes. Once the rider has picked up your order, you can chat or contact them from the app.

Restaurants

How do I register my restaurant?

Create your account in the vendor panel, add your business, location and documents, and submit. Our team reviews it and tells you the decision.

What does Amansi charge restaurants?

Restaurants receive 100% of their menu price. Customers pay the delivery fee and a flat service fee on top.

Can I have several locations?

Yes. One business can have several locations, each with its own address, hours and delivery radius.

Riders

How do I become a rider?

Apply through the rider app or this website. We verify your documents and unlock your account once you are approved.

When can I work?

Whenever you choose. Go online to receive delivery offers and go offline to stop.

How do I get paid?

Your earnings appear in the app for every delivery. You can withdraw them to your payout account.

Still stuck?

Our team answers on WhatsApp and by email.

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